Otherwise, continue to use the other USB port. If that’s the case, follow the instructions in our guide for fixing the USB port. If there is no damage to the microphone's jacks and wires, the microphone works properly with other systems, and your computer does not respond to other devices connected to the same port, there is a problem with your computer port. This needs to be inspected by the technician. If the microphone cable is in good condition, but it fails to connect to a different device, that means it's likely a problem with the microphone. It has a slot for a usb, a mic, and for the actual sound. Before i used the turtle beach x12 and it was totally fine. Please help The razer kraken pro 7.1 is plugged in using a single usb cable. Check whether any other device (if it is available) works on the same port on your computer. After doing some research i noticed how my razer kraken pro is not appearing on the realtek hd audio manager tab.Check the connecting jack for any bending or burning.Plug the microphone into any other device (if available) to test if it works.Check your microphone's wire for any damage, especially at the ends where it connects to your PC.To figure out if it's your hardware that's to blame: If your microphone is okay, the computer's audio port might have worn out over time and no longer works properly. To rule out the possibility of a hardware issue with your microphone, you should first inspect the hardware. Inspect the Microphone and Your Computer's Ports
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